How we verify domestic staff and employers

Every staff profile goes through the same checks, and our team reviews each one before it is approved. Employers are verified too.

Checks for every staff member

  • BVN and NIN

    We check your Bank Verification Number and National Identification Number with Korapay, our identity-verification provider, to confirm they match the name and details you gave.

  • Selfie and ID match

    You upload a clear selfie. Our team compares it with your ID, with help from an AI tool, before approving your profile.

  • Address

    You upload a recent document showing your address, such as a utility bill, and our team reviews it.

  • Two guarantors

    You invite two guarantors from the app. Each one receives an email link and confirms their details and their relationship to you online.

Our team reviews every profile before it is approved. We do not verify professional certificates or driving licences: see our hiring guides for what to check yourself.

Checks for employers

  • Identity

    Employers verify their identity with BVN and NIN before they can hire, so staff know who they will be working for.

  • Businesses

    Business accounts also provide their CAC registration number, which our team reviews.

Why verification matters

Verification protects both sides: employers know who is coming into their home, and staff know who they are working for.